This website, glocaldepot.com (the "Site"), is operated by Tea Life Co., Ltd. ("Tea Life", "we", "us" or "our"). Throughout the Site, the terms "we", "us" and "our" refer to Tea Life. By visiting the Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions and policies referenced herein and/or available by hyperlink.
Please read these Terms carefully before accessing or using the Site. If you do not agree to all the terms and conditions of this agreement, you may not access the Site or use any Service.
Glocal Depot is a B2B platform intended for food service businesses, retailers, and other commercial buyers. By creating a business account, you represent that you are at least the age of majority in your state or province of residence, that you are purchasing on behalf of a business, and that all registration information you provide is accurate and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. We reserve the right to refuse, suspend, or terminate accounts at our sole discretion, including where we believe the account is being used for non-commercial resale, fraud, or violation of these Terms.
All products listed on the Site are subject to availability. We reserve the right to limit the quantities of any products that we offer, and to discontinue any product at any time. Prices for our products are subject to change without notice.
We have made every effort to display as accurately as possible the colors, images, and specifications of our products. We cannot guarantee that your device's display of any color will be accurate. Descriptions of products, including origin, grade, and suggested applications, are provided for general guidance and do not constitute a warranty.
We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you via the e-mail or phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made through the Site, and to promptly update your account and payment information so that we can complete your transactions and contact you as needed.
Orders are shipped from Japan. Delivery times shown on the Site are estimates only and are not guaranteed. Risk of loss for items purchased passes to you upon our delivery of the items to the carrier.
As the importer of record, you are responsible for ensuring that the products can be lawfully imported into the destination country and for any customs duties, taxes, or fees assessed on your shipment. For details on returns related to shipping and customs, please refer to our Refund Policy.
All content on the Site, including text, graphics, logos, images, and product photography, is the property of Tea Life or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service or the Site without our express written permission, except as reasonably necessary for your ordinary use of the Site as a buyer.
In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:
We reserve the right to terminate your use of the Service or the Site for violating any of the prohibited uses.
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind.
In no case shall Tea Life, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service, except where prohibited by applicable law. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to the Site. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us by e-mail at info@glocaldepot.com or by mail using the details provided below:
118 Ushio, Shimada City, Shizuoka Prefecture, Japan
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